For assistance
call our customer service hotline

+63 929 828 9645 - SMART

+63 927 410 2263 - GLOBE

Step 1: Go to Request Funds tab and click the “Buy Tokens”.

Step 2: Select CASH as payment channel.

Step 3: Perform payment to the Outlet. (Ask your Outlet's payment accounts where you can transfer your cash deposit)

Step 4: Upload the Proof of transaction. (Screenshot of receipt)

Step 5: Input the Reference number. (this will be needed for validation)

Step 6: Click Confirm

Step 7: Wait for the cashier to validate the transaction.

Step 8: Cashier tops up the player’s InPlay account.

Step 1: Go to Request Funds tab and click the “Buy Tokens”.

Step 2: Select PayMaya as payment method and select the amount you wish to cash in.

Step 3: Enter your One-Time Pin for validation.

Step 4: If the player is using his/her PC or tablet, the QR code will be displayed.

Step 5: The player scans the QR code using PayMaya account.

Step 6: If the player is using his/her mobile phone, the player will be directed to “Express Checkout” and manually input his/her credential.

Step 7: Enters the One-Time Password (OTP) provided.

Step 8: Player confirms payment.

Step 8: A prompt message will be displayed to confirm the transaction both in PayMaya and InPlay.

Step 1: Go to INPLAY gaming lobby then, click the “Cash out” button.

Step 2: Input your desired amount to be withdrawn and click submit.

Step 3: A prompt message will show along with the Generated code.

Step 4: Player sends the generated code to the cashier.

Step 5: The cashier process the withdrawal request.

To update your profile details, go to My Profile and click the edit icon. After applying changes on your profile, click the Update button to save your changes.

To update your photo, go to My Profile and click the camera icon. Upload your photo and the system will prompt you with a message confirming to upload your new photo.